‘You’re Wasting People’s Precious Time’ — Tunji-Ojo Slams NIS Officers During Surprise Passport Office Visit
During a surprise inspection at a passport office, Minister of Interior Tunji Bello Ojo expressed visible frustration after observing the long hours applicants had been waiting, despite paying official passport fees.
In the video, the minister was seen addressing staff directly, stating:
“You are wasting people’s precious time, time is money, time is expensive, it’s not acceptable.”
He further criticized the VIP service arrangements, asking:
“So because it’s for VIP and children now, you people will just be taking rest and be chopping life while Nigerians are waiting outside?”
He also questioned why sections meant for priority processing, including those for VIPs and children, were not actively assisting applicants while many people remained waiting outside.
Tunji-Ojo emphasized that Nigerians seeking passports are not beggars but citizens who deserve prompt and efficient service. He strongly warned against any unofficial charges, insisting that applicants should not be asked to pay extra money for fuel, paper, or any other excuse.
Public Reactions
The video has sparked strong reactions online. Many praised Tunji-Ojo’s hands-on approach, noting that he was holding public servants accountable and ensuring that service delivery standards were maintained. Others suggested that such inspections should not be occasional, recommending unscheduled visits or the establishment of a dedicated task force to monitor compliance regularly.
Several commenters hailed him as one of the most active ministers under the Tinubu APC-led government, highlighting his commitment to enforcing transparency and efficiency in public offices.
Context and Implications
Passport delays and inefficiencies at NIS offices have been a recurring concern in Nigeria. Applicants often spend hours, and sometimes days, waiting to receive services despite paying all official fees. The minister’s intervention underscores the government’s commitment to addressing systemic inefficiencies and ensuring that citizens’ rights are respected.
Observers note that the visit could serve as a warning to officers nationwide, emphasizing that inefficiency, favoritism, and complacency in public service are no longer acceptable. Experts suggest that consistent monitoring, streamlined processes, and accountability mechanisms are critical to sustaining improvements in service delivery.
Looking Ahead
While Tunji-Ojo’s visit has earned praise, Nigerians continue to call for long-term reforms to ensure public service delivery is fair, transparent, and efficient. The minister’s actions highlight the need for a culture of responsibility and service-mindedness in all government agencies, particularly those interacting directly with the public.
